Questions & answers
Clear answers before we begin.
Learn how our bookkeeping, payroll, tax preparation, and coordinated service packages work.
Ask About Your BusinessWhich services does ExpressBooks offer?
We offer bookkeeping and accounting support, payroll processing, individual and business income tax preparation, business forms filing, cleanup and catch-up bookkeeping, and QuickBooks setup and support. Your written proposal defines the work included.
Do you work with QuickBooks Online and Desktop?
Yes. We have experience with QuickBooks Online and QuickBooks Desktop. We review your software version, company file, and access method before confirming your service scope.
Can my bookkeeping, payroll, and tax preparation be bundled?
Yes. We can prepare a coordinated business package with one point of contact. Your proposal lists the recurring bookkeeping, payroll processing, tax returns, forms, and other work included.
What is included in a monthly bookkeeping plan?
The plan defines transaction volume, accounts, categorization, reconciliation, financial reports, and support. Higher levels may include additional reporting and review meetings. Software and additional services are separately quoted unless expressly included.
What if my bookkeeping is behind?
We review your records and quote a cleanup or catch-up project for the agreed accounts and periods. Monthly service usually begins after the agreed cleanup is complete.
Are payroll tax forms included?
Payroll agreements identify the applicable Forms 941, 940, W-2, state, and local filings included. Prior-period work, amendments, corrections, and extra jurisdictions are separately reviewed.
Can you prepare my personal income tax return?
Yes. Individual income tax preparation can be requested separately. We review your documents, tax year, forms, and states before confirming the preparation fee.
How is pricing determined?
We consider transaction volume, accounts, entity type, employee count, payroll frequency, states, software, record condition, and complexity. Published starting prices are subject to the final agreed scope.
When will my financial reports be ready?
Your service agreement sets a reporting schedule and deadlines for providing documents. Missing information or unresolved transactions can affect completion dates.
How do remote services and meeting requests work?
We offer virtual services when the software, entity, location, and filing requirements fit our service scope. Contact us to discuss your business.
How do I share documents?
Contact us for the appropriate document-sharing process after the initial review. Please do not put Social Security numbers, bank login credentials, or tax documents into a general inquiry form.
Does requesting a plan start a paid subscription?
No. A plan inquiry begins a scope review. Services and billing begin under the arrangement you agree to, with cancellation and billing terms provided before enrollment.
Let’s find your next step.
Tell us about your business and the support you need.
Explore all services · (614) 714-8350 · info@expressbooksllc.com